Shipping policy
Shipping Policy
Last updated: April 17, 2026
At ENCKET, we aim to deliver your orders quickly and safely. Please read our shipping policy to understand how we process and deliver your orders.
1. Order Processing
All orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Time
Estimated delivery timelines:
- Metro cities: 3–5 business days
- Other locations: 5–7 business days
Delivery timelines may vary depending on your location and courier availability.
3. Shipping Charges
- Free shipping on prepaid orders above ₹799
- A small shipping fee may apply to orders below this amount
- Cash on Delivery (COD) charges may be applicable
4. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS/WhatsApp to track your shipment in real-time.
5. Delays & Issues
While we strive to deliver on time, delays may occur due to unforeseen circumstances such as:
- Weather conditions
- Logistics or courier issues
- High order volumes
ENCKET is not responsible for delays caused by third-party courier partners, but we will assist you in tracking and resolving issues.
6. Address & Delivery
Please ensure that your shipping address and contact details are accurate. We are not responsible for delays or failed deliveries due to incorrect information.
7. Contact Us
If you have any questions regarding your shipment, feel free to contact us at:
Email: support@encket.in