Privacy policy

Privacy Policy

Last updated: April 17, 2026

At ENCKET, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)
  • Order history and transaction details
  • Device, browser, and usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and important notifications
  • Improve our website and shopping experience
  • Send marketing communications (only if you opt in)

3. Sharing Your Information

We may share your information with trusted third parties, including:

  • Shopify (our e-commerce platform)
  • Payment gateways for secure transactions
  • Shipping and logistics partners
  • Marketing and analytics services

These parties only use your data to provide services on our behalf.

4. Shopify Integration

Our store is hosted on Shopify. Your data may be processed by Shopify and its partners to provide and improve our services. To learn more, please visit Shopify’s privacy policy.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Enhance website functionality
  • Remember your preferences
  • Analyze traffic and performance

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications

8. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions, you can contact us at:

Email: support@encket.in
Address: 108 Dhawalgiri Apartment, Indira Gandhi Nagar, Jaipur, Rajasthan, 302017, India